Privacy Policy

Effective Date: May 1, 2024

Last Updated: July 1, 2025

This Privacy Policy describes how Brewello, LLC ("we," "us," or "our") collects, uses, and shares information when you use our mobile applications and related services. This policy applies to all mobile applications developed by Brewello, LLC for our cafe partners, available on Google Play Store and Apple App Store.

Brewello, LLC is the developer and operator of white-label mobile ordering applications for independent cafes across America. Our applications enable customers to browse menus, place orders, and make payments through integration with Square Point of Sale systems.

Personal Information: When you use our mobile applications, we may collect the following types of personal information:

• Account Information: Name, email address, phone number when you create an account or place an order
• Payment Information: Payment card details, billing address, and transaction history (processed securely through Square's payment systems)
• Order Information: Food and beverage preferences, order history, delivery or pickup preferences
• Location Information: With your permission, we may collect location data to help you find nearby cafe locations and estimate delivery times
• Device Information: Device type, operating system, unique device identifiers, and mobile network information

Usage Information: We automatically collect information about how you use our applications, including:

• App usage patterns and feature interactions
• Order frequency and timing
• Menu items viewed and purchased
• Technical logs and error reports
• Performance and analytics data

We use the collected information for the following purposes:

• Order Processing: To process your food and beverage orders, facilitate payments, and coordinate pickup or delivery
• Account Management: To create and maintain your user account, provide customer support, and communicate about your orders
• Service Improvement: To analyze app usage, improve our services, and develop new features
• Communication: To send order confirmations, updates, promotional offers (with your consent), and important service announcements
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws and regulations

Our applications integrate with several third-party services to provide functionality:

• Square Point of Sale: We use Square's APIs and services to process payments and manage order data. Square may collect and process payment information according to their own privacy policy. For more information, visit: https://squareup.com/us/en/legal/general/privacy

• Firebase: We use Google's Firebase services for:
  • User authentication and account management
  • Data storage and synchronization
  • Push notifications
  • Analytics and crash reporting
  • Cloud functions for backend processing
  • Firebase may collect and process data according to Google's privacy policy. For more information, visit: https://policies.google.com/privacy

We may share your information in the following circumstances:

• Cafe Partners: We share order and customer information with the specific cafe you're ordering from to fulfill your orders
• Service Providers: We may share data with trusted service providers who assist us in operating our applications and services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain limitations)
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from promotional communications at any time

To exercise these rights, please contact us using the information provided below.

Our applications may request access to your device's location to provide location-based services such as finding nearby cafe locations and estimating delivery times. You can control location permissions through your device settings at any time.

We may send push notifications about your orders, special offers, and app updates. You can disable push notifications through your device settings or within the app.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our applications after any changes indicates your acceptance of the updated Privacy Policy.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Brewello, LLC
Email: support@brewello.com
Address: 80 N Pearl St. Denver CO, 80203
Phone: (563) 590-5498

For questions specifically related to individual cafe applications, you may also contact the cafe directly through the contact information provided in the respective mobile application.

This Privacy Policy applies to all mobile applications developed and operated by Brewello, LLC for our cafe partners available on Google Play Store and Apple App Store.